Please click on the links below to view the FAQ answers
Q: Why should I choose Kana's Lens?
A: Photographers and videographers for Kana's Lens are held to a high standard. We choose only professionals to shoot for us. You can be assured that your photographer/videographer will put your best interest forward, providing you with professional courtesy. Also, did you know that most venue (if not all) now require a $1M or more insurance policy for vendors to provide service at their location? Did you know that if your hired photographer or videographer isn't insured and something were to happen whether at the venue or at your home, you would be held responsible for any resulting damages? Hiring a photographer or videographer who is not insured could cost you a whole lot more on your wedding day. With Kana's Lens, every Photographer/Videographer is screened and is insured to relieve you of that burden. This goes the same for the extended dj service we provide.
Q: Do you deliver every image you shoot?
A: No, we do not. We eliminate duplicate images, test shots, missed focused shots, shots with bad expressions and other images that may negatively affect the overall product delivery. For example, because we shoot with low apertures, sometimes we take a few extra shots to make sure we have the perfect focus. We don’t expect you to have the expertise or the time to zoom into each image to select the one with the sharpest focus, so we spend hours doing that on our end. In another example, candid laughs and emotional tears are some of the best images from the day. Unfortunately, they can also yield some unflattering facial expressions. We might snap a few extras of any of these moments to make sure we have a great shot with the ideal expression for the moment. With our expertise of processing millions of images each year, we may eliminate ones that we feel are duplicates and only deliver the best one.
Q: Do you offer headshots, individual portraits, family portraits, newborn shoots, commercial photography, or other types of photography?
A: Yes, we have experience in many fields of photography. Feel free to contact us.
Q: Do you shoot Quinceaneras, Debutants, Bah Mitzvahs, or Corporate Events?
A: Yes. These are all considered ‘event photography.’ We have chosen to focus and excel at wedding and event photography; and we would love to cover your celebration.
Q: Do you touch up all the images of our event?
Q: What is the difference between advanced and custom; and why are there additional costs for custom retouch?
A: Yes we do. Every image we deliver is post produced with our unique signature style of post production. This involves color correction, exposure adjustment, selective black and white processing, clarity adjustments, tone-mapping, and other corrections. Many photographers will not post produce any images, or will only post produce “select” images from your wedding. This means that you may have pictures that are too dark, have strange skin tones or other common photography flaws.
(Touch the photo to see a post produced image)
A: Advanced post production includes touch ups such as removal of blemishes, removal of bags under eyes, removal of fly-away hairs, etc. On the other hand, custom post production is anything that requires extensive, custom work in Photoshop such as removing entire objects from the scene, changing the size and shape of body parts or other objects in the scene, adding objects to a scene and other custom work. We charge hourly for the custom post production as the time required ranges depending on the complexity of the project. Please contact our studio manager for a quote for custom post production.
Q: Do you shoot in JPEG, Small Raw, or Large Raw?
A: We shoot most of our images in Small Raw wherein certain situations we move to Large Raw. Contrary to common belief, shooting LRAW (Large RAW) vs. SRAW (Small RAW) does not provide you higher quality images. The megapixel count simply determines the largest print size when coming straight from the camera. SRAW can be printed directly from the camera at approximately 9 x 13 while LRAW can be printed up to 12 x 18. However, a SRAW image can always be enlarged to print at any size. In addition, virtually every image printed larger than a 8 x 10 will require enlargement touch ups as there can be many flaws in images that aren’t noticeable as a 4 x 6, but are as a 12 x 18 print.
Q: Do you offer discount packages?
A: Yes, we offer early bird discounts to those who book us a year in advance. Also, by combining any combination of our photography, videography and photobooth services that we offer, you can save up to 20% of the cost, giving you savings up to a little over $1,100. Ask us for more detail when you speak with us.
Q: What is your booking fee and what happens if we cancel our booking reservations?
A: Booking or reservation fee is a fee we charge to reserve your event date on our calendar. Once you have paid the reservation fee to reserve your event date with us, we pass up other opportunities or other booking request for your reserved event date. For that reason the reservation fee is non-refundable.
Q: Do you offer financing?
A: A link to financing through paypal credit is available on our website to offer you more ways to pay, freeing up your existing credit cards for other transactions. Click the link below for more details
Q: Do you have florists, make-up artist or Djs you could recommend?
A: Yes, as a matter of fact we do! We've worked with several djs, make-up artists and florist. There are a select few we recommend and enjoy working with. Kana's Lens has developed great business relationships with the trusted vendors we recommend. Let us negotiate a better price for you with our recommended vendor partners.
Q: I see that part of your services is Web Hosting. What is that about?
A: We're glad you ask. We host your wedding photos on our website under kanaslens.com. Similarly, we can set up a web hosting site for you to share your photos. Whether you use it strictly to host your wedding photos or to have a full web presence, is entirely up to you. Sign up to get [yourname].com website with us, click here